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Refund Policy

Last Updated: March 18, 2026

All sales are final. Due to the digital nature of our courses, no refunds will be issued after purchase.

1. No Refund Policy

CivilBrains offers digital educational courses that are delivered instantly upon payment. Because course access is granted immediately and the digital content can be consumed right away, all purchases are non-refundable.

By completing your payment on civilbrains.com, you acknowledge and agree to this non-refundable policy.

2. Why We Have This Policy

Our courses are priced at a heavily discounted rate (₹99 instead of ₹1,499) specifically to make quality civil engineering education accessible to everyone. This pricing is possible only because we operate on a no-refund basis. The low price point ensures that the barrier to entry is minimal, and you get exceptional value for your investment.

3. What If I Have Technical Issues?

If you experience any technical difficulties accessing your course after purchase, our support team will work with you to resolve the issue. Common issues and resolutions include:

4. Duplicate Payments

If you are charged twice for the same course due to a payment processing error, we will refund the duplicate charge. Please contact us with your payment IDs and we will process the reversal within 5–7 business days.

5. Course Content Concerns

We are confident in the quality and value of our courses. If you feel the course content does not meet the description provided on our landing page, please reach out to us at support@civilbrains.com with specific feedback. While we cannot offer a refund, we value your input and will use it to improve our courses.

6. Contact for Support

For any payment-related queries or technical support: